Who Is Guest Services?
Kelly Johnson Kelly Johnson

Who Is Guest Services?

Definition of guest services: At its core, guest services refer to providing assistance, support, and care to guests or customers. It involves going above and beyond to create a positive experience throughout their interaction with a business. Whether greeting guests at the front desk, resolving inquiries, or anticipating their needs, guest services encompass various activities.

Read More
#2: Kids and Events in Museums
Kelly Johnson Kelly Johnson

#2: Kids and Events in Museums

Before you go, please check your museum's policy on strollers and wagons. Museums can make updates and changes about this at any time, and it helps to be informed. See the section on front desk questions.

Read More
Food and Drink in a Museum Setting
Kelly Johnson Kelly Johnson

Food and Drink in a Museum Setting

Food and drink are both problematic for museums and visitors. Food and drink are not allowed inside museum galleries. Keep your drink in your bag if it is closed like a water bottle. Find a bench in the main lobby to consume your drink or go near the main entrance doors.

Read More
#4: Museum Navigation Tips
Kelly Johnson Kelly Johnson

#4: Museum Navigation Tips

The following tips and suggestions will be for both an in-person visit and online in various circumstances. Museums come in a variety of sizes and shapes.

Read More
#9: How to use a museum website
Kelly Johnson Kelly Johnson

#9: How to use a museum website

Finding what you need can be a breeze or a bit difficult depending on how the website is set up. Most major museums will have an Collections tab where you can see what they have. This section will cover both in-person and online tips.

Read More
Update: Museum Tips
Kelly Johnson Kelly Johnson

Update: Museum Tips

As I have previously worked in the museum setting for over seven years. I noticed I would get the same questions from visitors.

Read More

“For most of history, anonymous was a woman.”

- Virginia Woof